top of page

TERMS & CONDITIONS

 

Purchaser (“You”) agree to use all purchased products safely, according to all directions and warnings provided by Sunset Palm Candle Co., and according to any and all specifications and directions of manufacturer.

 

Sunset Palm Candle Co. sells its merchandise only to individuals who can legally purchase and own such items in the particular jurisdiction where they reside. By ordering and purchasing merchandise from Sunset Palm Candle Co., you represent that you are of legal age to purchase this merchandise and that this merchandise can be purchased and owned by you in your state, county, and/or city of residence.

 

FURTHERMORE, BY PURCHASING AND USING THIS PRODUCT, YOU SHALL AND DO HEREBY AGREE TO INDEMNIFY AND HOLD SUNSET PALM CANDLE CO. FREE AND HARMLESS FROM ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, FROM ANY THIRD-PARTY CLAIMS FOR DAMAGES AGAINST THEIR PROPERTY, AND FROM ANY LIABILITY WHATSOEVER ARISING OUT OF THE APPLICATION OR USE OF ANY PRODUCT. FURTHERMORE, SUNSET PALM CANDLE CO. SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR DUE TO MISUSE OF ITS PRODUCTS OR RELATED DIRECTLY OR INDIRECTLY WITH CANDLE BURNING.

Privacy & Safety

CANDLE SAFETY

HOW TO LOOK AFTER YOUR CANDLES

Ensuring your scented candles stay looking and smelling great, requires a little bit of care, but you will be rewarded with beautiful candles that burn evenly and without smoke.

Here are our top tips for the best candle care.

TRIM YOUR WICK

Trimming your wick is an essential part of candle care. You should trim your wick to around 3mm before you burn your candle or for every 4 hours of burn time.

Trimming ensures that the candle will burn evenly, but also you will get a nice clean and even burn throughout the use of your candle.

You can use a wick trimmer to help you trim the wick, especially when it gets too low for scissors. Pinching the wick with your fingers is also an effective way of trimming your wick if you don’t have a wick trimmer.

THE FIRST BURN IS IMPORTANT

You want to ensure that the first layer has completely liquified on your first burn. Otherwise, you get wax that stays up the edges of the candles for every burn afterwards.

We recommend burning your candle for 3 hours initially to ensure that you don’t get tunnelling on the second burn.

KEEP IT CLEAN

You want to avoid any debris in your molten wax pool, so don’t leave any half burnt matches or wicks in there. The candle will start to smoke, and instead of a lovely fragrance, you will get black charring.

If you don’t trim your wick, the burnt wick will fall into the molten wax and be a potential fire hazard and often creates an unpleasant smell.

This is one step of candle care that most people ignore, but it will help your candle last longer and smell fresh every time.

FOUR HOURS BURN TIME

To minimize any damage or issues, we recommend only burning your candle for 4 hours at a time. Also, keep an eye on your candle the whole time that it is burning.

BE SAFE

It’s critical to keep our candles away from children and pets. Plus, to avoid burning yourself don’t touch the candle until it has fully cooled.

Make sure you’re putting them somewhere safe, away from draughts and things that are flammable and always 10cm apart from another candle.

DON’T BURN BELOW 5MM

Once your candle has got to 5mm, it is time to stop burning it. However, you can always buy another one of our luxury candles to enjoy for another 40 hours.

PAYMENT METHODS

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

bottom of page